Accessibility Survey

We are looking at how people with long-term conditions and their carers access Council services. We want to know how easy it is for you to find out about and use Council services. We want to understand where there are things that we are doing well and where there are things that we could do better. We also want to hear your ideas about how we could improve access to our services. With your help we want to identify any barriers that make using our services difficult for you so that we can make "reasonable adjustments".

You can take part by completing our online survey.

Online, any time

Why not register for an account?

With Hartlepool Borough Council Online, you can request and receive services any day of the week when it's most convenient for you.